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Riddhi Dutta, Backbase, BFSI News, ET BFSI
Mon Jun 15 , 2020
The Covid-19 pandemic induced lockdown has disrupted the banking industry and truly fastened the digital processes of banks with regulatory backing of video KYC norms. While banks have been focusing on delivering a seamless experience irrespective of which channel a customer chooses to be serviced, the lockdown has led to […]
