Puneet Kapoor, president- products, alternate channels and customer experience delivery, Kotak Mahindra Bank said, “As a digital-first bank, enhancing customer experience is a continuous process. The cardless cash withdrawal facility is simple, secure and convenient to use and frees customers from having to carry their debit cards with them all the time. Further, in a country as diverse as India, cash continues to play an important role and this facility will enable our customers to seamlessly remit cash to their friends, family and other beneficiaries.”
For availing this facility Kotak account holders will need to login into Kotak net banking or mobile banking app and register the beneficiary’s name, mobile number and address. Post registration the beneficiary will be able withdraw cash from any Kotak ATM across India by selecting cardless cash withdrawal (IMT).
